Privacy Policy
Effective date: October 29, 2026
Black Swamp Garage Door Pros ("we," "us" or "our") runs garagedoorrepairperrysburg.com. This policy explains what information we collect when you visit our site, call us or send us a message, how we use it, and the choices you have. By using our site, you agree to this policy.
Who We Are
Black Swamp Garage Door Pros, 26227 Glenwood Rd, Perrysburg, OH 43551. Phone: (419) 794-3008. Email: info@garagedoorrepairperrysburg.com.
Information We Collect
We collect only what we need to answer your request and run the site. This can include:
- Information you give us: your name, phone number, email address, street address and details about your garage door problem when you call, fill out a form or email us. Photos you send are included.
- Call information: when you call us, we may record the call, along with your phone number, the time and the length of the call. Recording helps us book jobs correctly and check call quality. You will hear a notice at the start of the call.
- Website information: your IP address, browser type, device, the pages you view, the website you came from and the general area you are in. We get this from cookies and similar tools.
We do not ask for payment card numbers, Social Security numbers or other sensitive details through our website forms.
How We Use Your Information
We use your information to:
- Answer your calls, emails and form requests.
- Give you a price, book a visit and send job updates by phone, text or email.
- Connect you with a licensed local garage door company that will do the work.
- Understand which pages and phone numbers bring in calls, so we can improve the site.
- Protect the site from spam and misuse, and follow the law.
Who We Share It With
We do not sell your personal information. We share it only in these cases:
- Service providers who do the work. We connect customers with independent, local garage door companies. When you ask for service, we pass your name, phone number, address and job details to the company that will contact or visit you.
- Tools we use to run the site. These include call tracking and phone services, website hosting, form and email tools and analytics. They process data for us and may only use it for that purpose.
- Legal reasons. We may share information if the law requires it, or to protect our rights, our customers or the public.
Cookies and Analytics
Cookies are small files saved on your device. We use them to keep the site working, count visits and see which pages people use. Call tracking may show you a different phone number depending on how you found us, so we can tell which pages lead to calls.
You can block or delete cookies in your browser settings. The site will still work, though some features may not. Your browser may also offer a "Do Not Track" or opt out signal, and we respect opt out signals where the law requires.
Text Messages and Calls
If you give us your phone number, we may call or text you about your request, such as to confirm a time or share an update. Message and data rates may apply. You can reply STOP to any text to stop messages. We do not use your number for unrelated marketing without your permission.
How Long We Keep Information
We keep your information only as long as we need it for the reasons above, or as the law requires. Call recordings and form requests are deleted or made anonymous after a reasonable period once the job and any follow up are done.
How We Protect It
We use reasonable steps to protect your information, such as secure connections on our site and limited access to records. No method of sending or storing data is 100% safe, so we cannot promise absolute security.
Your Choices and Rights
You can ask us to tell you what information we hold about you, correct it or delete it. You can also ask us to stop contacting you. Email info@garagedoorrepairperrysburg.com or call (419) 794-3008. We may need to confirm who you are before we act on a request. Some states give residents extra privacy rights, and we honor those rights where they apply.
Children's Privacy
Our site is for adults who own or manage a home. We do not knowingly collect information from children under 13. If you think a child has sent us information, contact us and we will delete it.
Links to Other Sites
Our site may link to other websites. We are not responsible for their privacy practices, so please read their policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Please check back now and then.
Privacy Questions
Questions about this policy? Email info@garagedoorrepairperrysburg.com or call (419) 794-3008. You can also visit our contact page.